FileMaker Buying FAQ

• Upgrade Pricing Eligibility
• Upgrading from FileMaker 9, 8.5 or 8
• Upgrading from FileMaker 7 or earlier versions
• Education Pricing Eligibility
• Non-Profit Pricing Eligibility
• Universal Applications
• Support
• Downgrades
• Where to Buy
• Volume Licensing
• Bento

Upgrade Pricing Eligibility

Please refer to the table to determine your eligibility.

Product to purchase	Product currently own	Price in USD
FileMaker Pro 10 Full	N/A	$299
FileMaker Pro 10 Upgrade	FileMaker Pro 9	$179
	FileMaker Pro 8.5
	FileMaker Pro 8
FileMaker Pro 10 Education	N/A	$179
FileMaker Pro 10 Advanced Full	N/A	$499
FileMaker Pro 10 Advanced Upgrade	FileMaker Pro 9 Advanced	$299
	FileMaker Pro 8.5 Advanced
	FileMaker Pro 8 Advanced
	FileMaker Pro 10 1
	FileMaker Pro 9
	FileMaker Pro 8.5
	FileMaker Pro 8
FileMaker Pro 10 Advanced Education	N/A	$299
FileMaker Server 10 Full	N/A	$999
FileMaker Server 10 Upgrade	FileMaker Server 9	$599
	FileMaker Server 8
	FileMaker Server 9 Advanced
	FileMaker Server 8 Advanced
	FileMaker Server 8 AND FileMaker Server 8 Option Pack
FileMaker Server 10 Education	N/A	$599
FileMaker Server 10 Advanced Full	N/A	$2,999
FileMaker Server 10 Advanced Upgrade	FileMaker Server 10	$1,799
	FileMaker Server 9 Advanced
	FileMaker Server 8 Advanced
	FileMaker Server 8 AND FileMaker Server 8 Option Pack
FileMaker Server 10 Advanced Education	N/A	$1,799

Volume pricing is available for 5+ licenses.

1. Volume license customers can trade-up from FileMaker Pro 10 to FileMaker Pro 10 Advanced. Learn more.

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Upgrading from FileMaker 9, 8.5, or 8

When you upgrade from FileMaker 9, 8.5 or 8 today, you'll get up to three versions' worth of new and improved features because you'll get all the new features in FileMaker 10 plus all the features of FileMaker Pro 9 and 8.5. See the Version Comparison Chart.

Upgrading takes just a few minutes, because database formats haven't changed from FileMaker Pro 7. So you'll just install the FileMaker software, and then open your existing database without changing a thing. Volume license customers may order from their preferred reseller or from FileMaker Volume License Sales, which can be reached at 800-725-2747.

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Upgrading from FileMaker 7 or earlier versions

If you are using FileMaker 7, 6, 5.5, 5.0, 4.1, 4.0 or earlier versions, you could be getting so much more done in so much less time with FileMaker Pro 10. See the Version Comparison Chart. Licensed users of FileMaker 7 and earlier versions are not eligible for the upgrade price and must pay full price. FileMaker does not offer technical support for FileMaker 7 or earlier versions. Once you have installed FileMaker 10, please read Converting FileMaker Databases from Previous Versions to determine if you are converting simple solutions or more advanced solutions.

Converting simple solutions:

1. Read instructions for easy conversion OR
2. Watch video "Upgrading with single files"

Converting advanced solutions:

1. Read the online multi-file conversion guide
2. Check out our migration page for free resources such as video tutorials and technical briefs and special offers to help you migrate your advanced solutions.

Education Pricing Eligibility

Am I eligible for education pricing?

FileMaker, Inc. offers qualified education institutions, organizations, and end users the opportunity to purchase education versions of FileMaker products for administrative or educational instruction purposes. Education versions of FileMaker products cannot be used for any commercial purpose. A commercial purpose is any revenue-generating activity beyond the usual and customary activities educational institutions engage in. Please note that education programs and prices are subject to change without notice. Education institutions and organizations must meet at least one of the following criteria to qualify:

1. Accredited public or private universities, colleges, and community colleges that grant degrees requiring at least two years of full-time matriculation*
2. Accredited public and private K-12 Institutions including Charter and Virtual Schools*
3. Hospitals, libraries, research laboratories, and museums wholly-owned and operated by the schools above
4. State Departments of Education, administrative offices, boards of education, and county offices of education
5. Home schools approved by FileMaker at its sole discretion

Education institutions with technology purchasing services, such as statewide purchasing entities and Education Service Agencies (ESAs) may qualify for additional discounts as part of a Master Volume License Agreement.

* Either institutionally accredited by an accrediting agency nationally recognized by the U.S. Secretary of Education or, recognized by the Department of Education of the State in which it is located. Students are eligible for education pricing only if they attend an accredited school described above, and provided that the software is only used by the student.

Which institutions do not qualify as an education institution or organization?

The following institutions or organizations do not qualify:

1. Non-accredited schools
2. Federal, state, and local government organizations
3. Military academies that do not offer an academic degree
4. Students are eligible for education pricing only if they attend an accredited school described above, and provided that the software is only used by the student.
5. Nonprofit lobbyist groups
6. Use of the license for any commercial purpose

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Non-Profit Pricing Eligibility

FileMaker offers Non-Profit pricing through Volume Licensing only. Non-profit organizations with current proof of 501(c)3 non-profit status are eligible to purchase under the Non-Profit Volume License Agreement (NPVLA). The minimum order quantity for Volume Licensing is 5 licenses. Learn more about Volume Licensing.

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Universal Applications

FileMaker Pro 10, FileMaker Pro 10 Advanced, FileMaker Server 10, and FileMaker Server 10 Advanced are Universal applications. FileMaker will allow customers to use both a Mac and Windows version of FileMaker Pro and FileMaker Pro Advanced on a single Intel-based Mac computer running Boot Camp even though the customer only has a single license to use FileMaker Pro.

Learn more

This applies only to Intel-based Macs running dual boot Windows & Mac. It does not change any of our other restrictions.

For example:

1. If you have a Windows machine with dual boot capability (to boot into several copies of Windows) you would require multiple licenses of FileMaker Pro.
2. If you have a single FileMaker database you want to access from two Windows Machines, you would require two licenses of FileMaker Pro
3. If you have a single FileMaker database hosted on a desktop machine and you want to access from a laptop machine, you would require two licenses of FileMaker Pro
4. If you have a single Windows or Mac machine running virtualization software and you want to run two licenses concurrently on the same machine in two virtual partitions, you would require two licenses FileMaker Pro.

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Support

All single license products and Volume Licensing orders include help with installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software.

For questions involving the use of a feature in a FileMaker, Inc. product, select a support package to fit your need. Volume license customers receive a 20% discount on Annual Priority Support when it is purchased on the same order as your licenses.

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Downgrades

FileMaker gives all customers the right to purchase licenses of FileMaker Pro 10but install an earlier version of FileMaker.

Example #1:

You've purchased 15 FileMaker Pro 10 New (not upgrade) licenses and previously purchased 25 FileMaker Pro 9 licenses. You can install up to 40 licenses of FileMaker Pro - 15 licenses of FileMaker Pro 10 and 25 licenses of FileMaker Pro 9, OR 40 licenses of FileMaker Pro 9, OR any combination of FileMaker Pro 10 licenses (not to exceed 15) and FileMaker Pro 9 licenses.

Example #2:

You've purchased 15 FileMaker Pro 10 Upgrade licenses and previously purchased 25 FileMaker Pro 9 licenses. You can install up to 25 copies of FileMaker Pro of which only 15 can be FileMaker Pro 10.

Licensed users of FileMaker 10 may purchase a copy of the FileMaker 7, 8 and 8.5 media disks.

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Where to Buy

Most FileMaker products may be purchased directly from the FileMaker Store, the FileMaker Order Center at 800-325-2747, or from a preferred reseller.

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Volume Licensing

Volume licensing is a great way to save money when you are purchasing 10 or more units. Also, when you buy a Site License Agreement or 5 or more licenses as part of a Volume License Agreement, you automatically receive 1 year of Maintenance with your purchase. Learn more about Volume Licensing. Please refer to the table to determine your eligibility.

Volume License Customers: Your software qualifies for the Volume Upgrade discount. Please contact Licensing to upgrade: 800-725-2747.

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Bento

Bento 1 and Bento 2 customers are eligible for a $20 rebate on Bento 3 until January 28, 2010. Get more information.

Product	Price in USD
Bento Single User	$49
Bento Family Pack*	$99

*The Family Pack Software License Agreement allows you to install and use one copy of the Bento Software on up to a maximum of five (5) Apple-labeled computers at a time as long as those computers are located in the same household and used by persons who occupy that same household. By “household” we mean a person or persons sharing the same housing unit such as a home, apartment, mobile home or condominium. This license does not extend to students who reside at a separate on-campus location or to business or commercial users.

Education and non-profit pricing is not available. Those interested in volume discounts for 5 or more users should call 1800 028 316.